Property Management

NARPM-In-House Maintenance-Running a Profitable Business (DL127)

Upon completion of this course, participants will be able to identify and execute best practices for running a successful and profitable maintenance operation as a compliment to the property management company. Discussions include: options for maintenance company structure; naming the business; knowing when is the right time to start; best hiring practices for finding talented maintenance technicians and training and related personnel issues. The course covers important operational details and potential pitfalls to profitability.
  • Disclaimer
  • NARPM Disclaimer v10.9.19
  • Course Orientation
  • Online Course Orientation 5.19.21 w trans
  • Intro and Evaluation
  • Intro _ Evaluation.pptx
  • Business Set-up
  • Business Setup.pptx
  • Appendix_IndependentContractor.pdf
  • Appendix_IndependentContractor2.pdf
  • Employee Hiring
  • Employee Hiring.pptx
  • Appendix_JobDescription_Supervisor.pdf
  • Appendix_MaintenanceLogs.pdf
  • Appendix_MSDSLeadDocuments.pdf
  • Operations
  • Operations.pptx
  • Accountability
  • Accountability.pptx
  • Control and Growth
  • ControlGrowth.pptx
  • Appendix_MaintenanceGoalsProductivity.pdf
  • Course Evaluation
  • NARPM Student Course Survey
  • Final Exam
  • InHouseMaintenance Final Exam
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever