Property Management

NARPM Profitability & Client Relations (DL133)


Description
this course will familiarize property managers with ways to grow and streamline their property management business.
The learning objectives are:
*Recognizing the importance of understanding clients' goals and objectives
*Identifying owner, tenant and vendor services that can be included in the property management business
*Develop tactics for managing client expectations
*Discuss the importance of tracking for profitability
*Evaluate the metrics currently used in your business and make a plan for improvement

Sections in this course are:
*Property Management as a Business Modal
*Maximize Profitability with Services
*Dealing with Clients
*Metrics of Profitability
Content
  • Disclaimer
  • NARPM Disclaimer v10.9.19
  • Orientation
  • Online Course Orientation 5.19.21 w trans
  • Introduction
  • Intro.pptx
  • Property Management as a Business Tool
  • PM Business Tool.pptx
  • Maximizing Profitability w/ Services
  • MaxProfitability.pptx
  • Appendix_2021CodeofEthics.pdf
  • Appendix_ClausesDisclosures.pdf
  • Dealing with Clients
  • DealingClients.pptx
  • Appendix_DifferenceWearTear.pdf
  • Appendix_WearTear.pdf
  • Appendix_NoticeToTerminate.pdf
  • Appendix_ClausesDisclosures.pdf
  • Metrics of Profitability
  • MetricsProfitability.pptx
  • FINAL EXAM
  • Profit&Client
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever